Your privacy is important to us. This Privacy Policy explains what personal data hq177 collects, why we collect it, how we use and protect it, and what rights you hold as a User of our platform.
All data transmitted between your device and hq177 is encrypted using 256-bit TLS/SSL. We apply industry-standard security controls to protect stored personal data from unauthorised access, disclosure or alteration.
You have the right to access, correct, restrict or request deletion of personal data we hold about you. We provide a clear process for exercising these rights via our support channel at [email protected].
hq177 does not sell, rent or trade your personal information to third parties for marketing purposes. Data sharing with service providers is limited to what is necessary to operate the platform and comply with legal obligations.
We use cookies and similar tracking technologies to improve site performance and user experience. You can manage or disable non-essential cookies at any time through your browser settings. Essential cookies cannot be disabled without affecting platform functionality.
Identity verification documents — such as CNIC copies submitted by Pakistani users for KYC compliance — are stored securely, accessed only by authorised personnel, and retained only for the period required by applicable AML and regulatory obligations.
If you have opted in to marketing communications from hq177, you may withdraw consent at any time by contacting our support team or using the unsubscribe mechanism in any communication. Withdrawal of consent does not affect prior processing.
Contents
This Privacy Policy (hereinafter "Policy") describes how hq177, operating through the domain hq177.cam (hereinafter "the Platform", "we", "us" or "our"), collects, processes, stores and protects personal data submitted by or relating to individuals (hereinafter "User", "you" or "your") who access or use the Platform.
hq177 is an English-language online gaming information platform. Its primary audience includes users located across Pakistan, including residents of Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. This Policy applies to all Users regardless of geographic location, except where jurisdiction-specific supplements apply.
By accessing, registering on or otherwise using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must discontinue use of the Platform.
Note: hq177 does not hold a Pakistan gambling licence and does not claim authorisation from any Pakistani government body, the PTA or the State Bank of Pakistan. This Policy is not legal advice. If you have questions about how Pakistani data protection laws — including the Personal Data Protection Bill (where enacted) — may affect your rights, please seek independent legal advice.
For the purposes of this Policy, the following terms carry the meanings set out below:
hq177 collects Personal Data in the following categories. We collect only what is necessary for the purposes described in Section 5:
hq177 collects Personal Data through the following methods:
We use the Personal Data we collect for the following purposes:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration & Account Data | Contract performance |
| Identity verification (KYC) | KYC Data, Registration Data | Legal obligation / Contract |
| Processing deposits and withdrawals | Financial Data, KYC Data | Contract performance |
| AML and fraud prevention | Financial Data, Technical Data, KYC Data | Legal obligation / Legitimate interest |
| Customer support | Communications Data, Account Data | Contract performance |
| Platform security and integrity | Technical & Usage Data | Legitimate interest |
| Marketing communications (where opted in) | Registration Data, Communications Data | Consent |
| Responsible gambling monitoring | Account Data, Financial Data, Usage Data | Legal obligation / Legitimate interest |
| Analytics and platform improvement | Technical & Usage Data (anonymised where possible) | Legitimate interest |
hq177 relies on the following legal bases to process your Personal Data:
Where Processing is based on your Consent, withdrawal of Consent does not affect the lawfulness of Processing carried out before withdrawal. To withdraw Consent, contact us at [email protected].
hq177 does not sell, rent or trade your Personal Data to third parties for commercial gain. We may share Personal Data in the following limited circumstances:
We engage third-party Data Processors to assist with platform operations — including KYC/AML verification providers, payment processing partners, fraud prevention services, cloud hosting providers and analytics tools. All Data Processors are bound by data processing agreements that restrict use of your data to the purposes specified by hq177.
We may disclose Personal Data to regulators, law enforcement agencies or courts where required by applicable law, a lawful court order or regulatory obligation. We will, where legally permissible, notify you of such disclosure.
In the event of a merger, acquisition, restructuring or sale of all or substantially all of hq177's assets, Personal Data held by us may be transferred to the acquiring entity. You will be notified of any such transfer and your options in connection with it.
We may share Personal Data with third parties in circumstances not covered above where you have provided explicit, informed consent to such sharing.
⚠️ Payment Provider References: Where Pakistani payment channels such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah are referenced in connection with your account, any transaction data passed to or from such providers is governed by their respective privacy policies. hq177 does not control third-party data practices. These references are contextual only and do not imply endorsement, affiliation or partnership with any payment provider.
hq177 operates internationally, and your Personal Data may be transferred to, stored in and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.
Where Personal Data is transferred internationally, hq177 takes appropriate steps to ensure that such transfers are protected by suitable safeguards, including contractual mechanisms consistent with applicable data protection frameworks. Where we engage cloud hosting or processing infrastructure outside Pakistan, we ensure that Data Processors maintain adequate security controls.
Users in Pakistan should note that there is currently no comprehensive data protection law in force in Pakistan equivalent to the GDPR, although legislative developments are ongoing. hq177 applies best-practice data protection standards regardless of the specific legal framework applicable in any User's jurisdiction.
hq177 retains Personal Data only for as long as is necessary to fulfil the purposes set out in this Policy, comply with applicable legal and regulatory obligations, resolve disputes and enforce our agreements.
The following general retention principles apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.
hq177 uses cookies and similar technologies (including session tokens, local storage and pixel tags) to operate the Platform, improve user experience and gather analytics data. The following categories of cookies are in use:
These cookies are strictly necessary for the Platform to function. They enable core features such as secure login, session management and fraud prevention. Essential cookies cannot be disabled without impairing platform functionality.
These cookies collect anonymised or aggregated information about how Users interact with the Platform — pages visited, session duration, error events and navigation paths. This data helps us improve platform performance and content relevance. These cookies are set with Consent where required.
These cookies remember your preferences such as language settings, display configurations and previously entered information to provide a more personalised experience.
You can manage, restrict or delete cookies through your browser settings at any time. Please note that disabling certain cookie categories may affect the availability or functionality of Platform features. Browser-level cookie management varies by browser — refer to your browser's help documentation for specific instructions. Standard browsers available in Pakistan — Chrome, Firefox, Samsung Internet, Opera Mini — all provide cookie management controls.
Subject to applicable law and the requirements of our regulatory obligations, you hold the following rights in relation to your Personal Data. To exercise any right, contact us at [email protected]. We will respond within a reasonable timeframe, ordinarily within 30 days of receiving a valid request.
You may request confirmation of whether we hold Personal Data about you, and a copy of that data, together with information about how it is processed.
You may request correction of inaccurate or incomplete Personal Data we hold. Some corrections may be subject to identity verification before processing.
You may request deletion of your Personal Data where it is no longer necessary for the purpose collected, subject to legal or regulatory retention obligations that may override this right.
You may request that we restrict Processing of your data in certain circumstances — for example, while the accuracy of data is being contested or a legitimate interest objection is being considered.
Where Processing is based on Consent or contract and carried out by automated means, you may request a copy of your Personal Data in a structured, commonly used and machine-readable format.
You may object to Processing based on Legitimate Interests at any time. You have an unconditional right to object to Processing for direct marketing purposes.
Exercising Your Rights: To exercise any of the rights above, send a written request to [email protected] with the subject line "Data Rights Request". Include your full registered name and the right you wish to exercise. We may request proof of identity before processing your request. We will not charge a fee for reasonable, non-repetitive requests.
hq177 implements appropriate technical and organisational security measures to protect Personal Data against unauthorised access, loss, destruction, alteration or disclosure. Our security framework includes:
Despite these measures, no system can guarantee absolute security. We encourage you to use a strong, unique password for your hq177 account, to enable two-factor authentication where available, and to notify us immediately at [email protected] if you suspect any unauthorised access to your account.
hq177 is strictly restricted to users who are at least 18 years of age — or the higher minimum age required by the operator's licence jurisdiction. We do not knowingly collect Personal Data from minors.
As part of our KYC process, Users are required to provide documentation verifying that they meet the minimum age requirement. Where the Platform has reason to believe that Personal Data has been submitted by a minor, that data will be deleted promptly and the associated account closed.
🔞 Adults Only: If you are a parent or guardian and believe that a minor has registered on hq177 using false age information, please contact us immediately at [email protected]. We will investigate and take appropriate action, including deletion of the minor's Personal Data and closure of the account. Note that being 18 or over does not on its own make online gambling lawful in Pakistan — local laws may restrict or prohibit participation.
hq177 reserves the right to amend this Privacy Policy at any time. Where changes are material — such as a new category of data collected, a new purpose of Processing or a new third-party sharing arrangement — we will make reasonable efforts to notify registered Users via email or in-platform notification before the changes take effect.
The "Effective Date" and "Version" listed at the top of this page will be updated each time material changes are made. We encourage you to review this Policy periodically to remain informed about how we handle your Personal Data.
Your continued use of the Platform following publication of an updated Policy constitutes acceptance of the revised terms. If you do not agree to the updated Policy, you should discontinue use of the Platform and request account closure in accordance with our Terms & Conditions.
For all privacy-related enquiries, data rights requests, Consent withdrawals or to report a suspected data security incident, please contact hq177 using the details below. All contact details are for plain-text reference only — do not transmit sensitive documents or data via unencrypted email where possible.
hq177 — Privacy & Data Protection Enquiries
Email: [email protected]
Subject line for data rights requests: "Data Rights Request"
Subject line for security incidents: "Security Incident Report"
Language: English (Urdu assistance available on request)
Response target: Within 30 days of a valid request (best-effort; complex requests may take longer)
Platform: hq177.cam
For general platform queries unrelated to data privacy, our FAQ section may provide faster resolution. For terms of service questions, please refer to our Terms & Conditions page.
Now that you understand how hq177 handles your data, head back to the homepage for cricket odds, live casino guides, PSL coverage and more — all with your privacy respected.